Home Insurance Claims
At Eden Claims, we specialise in managing home insurance claims. Whether your property has been damaged by fire, flood, burglary, or other unforeseen circumstances, our experienced claims managers are here to support you every step of the way.
Our service includes:
Claim Submission:
We assist in gathering all necessary documents and completing claim forms, ensuring the process starts correctly from the beginning.
Negotiation with Insurers:
As your representative, we negotiate directly with your insurance company to ensure you receive the maximum compensation for your loss.
Damage Assessment:
We coordinate with professional loss assessors and adjusters to ensure the full extent of the damage is evaluated.
Final Settlement:
Once your claim is approved, we ensure the settlement process is completed swiftly and without complications.
Emergency Assistance for Urgent Claims
In the unfortunate event of a major incident such as a fire or flood, Eden Claims offers emergency claim management services. We understand that certain situations require immediate attention, and our team is ready to assist you 24/7 to mitigate further damage and begin the claim process as quickly as possible.
The Eden Claims Process: What to Expect
Initial Consultation:
We begin with a detailed consultation to understand the nature of the damage and your insurance policy. We’ll outline the steps required to file a successful claim.
Claim Submission:
Once all documents are prepared, we submit the claim on your behalf to your insurance company.
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Site Visit and Damage Assessment:
Our team will visit the property to assess the damage and work with professional surveyors or adjusters to create a comprehensive damage report.
Negotiation:
We communicate with the insurance company throughout the process, handling any queries and negotiating the best possible settlement.
Document Preparation:
We help you gather all necessary documentation, including photos, receipts, and any other evidence that supports your claim.
Final Settlement:
e ensure the settlement is paid out quickly and guide you through the next steps, including working with restoration professionals to repair your property.
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What should I do immediately after experiencing damage to my home?First, ensure everyone's safety, then document the damage by taking photos and notes. Contact Eden Claims as soon as possible to begin the claims process.
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What types of storm damage are typically covered by insurance?Storm damage generally includes roof damage, fallen trees, and water ingress due to extreme weather. Eden Claims can help confirm what your policy covers.
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How can I tell if my property is affected by subsidence?Common signs include cracks in walls, doors or windows sticking, and sloping floors. Eden Claims can arrange for a professional assessment to confirm the issue.
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Will my fire damage insurance claim cover smoke damage too?Yes, most policies include coverage for both fire and smoke damage. Eden Claims can help ensure all aspects of the damage are addressed in your claim.
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Does insurance cover environmental damage from an oil spill?Many policies do cover environmental damage. Eden Claims can help you understand your policy and ensure both property and environmental issues are properly addressed.
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What types of claims can Eden Claims help with for commercial insurance?Eden Claims can assist with a wide range of commercial claims, including property damage, business interruption, and liability claims. We ensure your losses are fully documented for maximum compensation.